At FXM Properties, we strive to provide exceptional service and ensure client satisfaction. Below is our Refund and Cancellation Policy:
1. Consultancy Services
For our property consultancy services, cancellations must be made at least 24 hours prior to your scheduled appointment to receive a full refund. Cancellations made after this time may be subject to a cancellation fee of up to 50% of the service fee.
2. Property Investment Services
For property investment services, including project management and investment strategy planning, refunds are not typically offered once services have commenced. However, we are committed to resolving any issues and will work with clients to address concerns promptly.
3. Booking and Payment for Events or Webinars
For any paid events, webinars, or training sessions organized by FXM Properties, cancellations made 7 days before the event will receive a full refund. Cancellations after this period may result in a 50% refund, depending on the circumstances.
4. Non-Refundable Fees
Certain fees, such as application fees, property deposits, or other administrative costs, may be non-refundable. These will be clearly outlined at the time of booking or agreement.
5. How to Request a Cancellation or Refund
To cancel a service or request a refund, please contact us at https://fxmproperties.co.uk/sandbox/ with your details. We aim to respond within 3-5 business days.
6. Changes to the Policy
FXM Properties reserves the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page.